INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Definitely, we will send you the product that can be seen in pictures but we can't guarantee color exactly matches the product because the color might be enhanced to show the picture better

Where can I view my sales receipt?

If you have provided an email address during the order process. an invoice will be sent as attachments while email will also contain receipt of purchase. 

How can I return an item?

You can fill out the contact form with Order Number and other details. We will verify the provided information within 7 days and will initiate the exchange process.

Will you restock items indicated as “out of stock?”

You can subscribe the items that are out of stock. We try out best to restock the items that may be out of stock. When you subscribe, you will get notification of the items that are restocked. 

What is the average Shipping time for Products?

Normally an Order will be shipped on same day if the orders are placed before 5PM. Order that are received after 5PM will be shipped next day. 

What is the average Delivery time for Products?

Orders are normally delivered in 3-7 days depending upon the Courier Delivery Service. If you don't receive Order within a week, please contact us. 

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